Support

Need help? Email us at support@social-orbit.app. We read every message and typically reply within one business day.

Frequently asked questions

How do I join an orbit?

Ask the orbit owner for an invite link or QR code. Tap the link or scan the code in the app, and you'll be added once the owner approves.

Can I be in more than one orbit?

Yes. You can create or join multiple orbits, and each one stays separate. Posts, pulses, and members never mix between orbits.

What happens if I delete my account?

Deletion is immediate and permanent. Your posts, pulses, comments, profile, and media are removed from our systems. If your account is under an active safety review, deletion is temporarily blocked until the review is resolved.

Why can't I see a post someone mentioned?

You can only see content shared inside orbits you belong to. If a friend mentions a post from an orbit you are not in, it won't be visible to you.

How do I report someone?

Long-press any post, pulse, comment, or profile inside the app and choose Report. You can attach up to three screenshots as evidence. For emergencies, contact support directly.

Is my data sold or used for ads?

No. Orbit has no ads, no trackers, and no data sales. We don't use the IDFA and we don't share your information with advertisers.

How do I cancel Orbit+?

Orbit+ subscriptions are billed through Apple. Open the App Store, tap your profile, choose Subscriptions, then select Orbit to manage or cancel.

For press or partnerships, contact hello@social-orbit.app. Brand inquiries: brands@social-orbit.app.